About Computer Place:
Our main services are Computer repair service and we are Located at 106 Golders Green Rd, London NW11 8HB, United Kingdom
Repair Services offered :
Computer repair service, Computer consultant, Computer networking service, Computer security service, Computer service, Computer store, Computer support and services, Data recovery service
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
I personally deal with loads of different people everyday as part of my job and somehow it is not to my surprise that there are people who actually wrote a bad review for Computer Place company. I have read all of it and I am saying this because I feel for Computer Place.
To Danny and the rest of the staff who have served me and are part of Computer Place workforce, keep providing an excellent professional service as there are hundreds and thousands of us who believe in you all and your capability to provide service in IT world, especially to you Danny. We need more people like you and your company who can serve professionals.
To customers and future customers of Computer Place, people’s reaction to things depends on their level of understanding and open mindedness. Computer Place is run by professionals with high qualifications. They explain things direct to the point and they don’t take money before repair. And this is why I am will always be Computer Place loyal and regular customer. You are highly recommended along with my colleagues and friends.
My laptop display glass cracked and I visited the shop to get it fixed.
The technician told me I better get the part from USA and then he would do the work and provided a quote. I told it will take me time to get the part but I promised to get it and return to him for the job.
When I obtained the new display I delivered it with my laptop to the shop and soon after I received a call with a new quote and “take it or leave it”.
I asked what has changed and he has nothing else to say other than hiding behind an argument that more than 14 days passed since he made the offer do he is no longer committed to it.
Since it was after I paid and obtained the new display and already delivered it to the shop, I decided , under protest, to accept this.
When I came to pickup the fixed laptop I almost left the ship when I decided to actually test it, to my dismay, the touch didn’t work properly.
I would have expected this to be told to me immediately when I received the laptop.
When I asked the technician about this and what is the source of the problem, the work or the part , he started to raise his voice and completely ignored my questions. He then made a very rude comment , especially given his location in Golders Green, about “Yeshiva boys” attitude and behavior and asked me if I am a “Yeshiva boy”.
To complete this unacceptable behavior he told me he records both video and audio all his customers and keeps the records.
I felt sick from the all discussion and decided just to pay and leave the shop never to return again.
I brought my PC in and specifically asked if I would be charged for them to find out what the problem was. They told me categorically I would not be charged and the engineer would give me a call to tell me how much it would cost etc. While I was there, there was a lady arguing with them about them disposing her laptop without her consensus. I was alarmed hence asking repeatedly if I would be charged for the diagnostic. They called me and said it would cost me around PS250 to fix it. I decided against it.
I went to pick it up and all of a sudden they demanded PS55 from me. I said I was assured it would be free for diagnostic. The lady in the shop said she was only following instructions from the engineer, I called the engineer, he was rude on the phone and said the poster on the shop says with engineer discretion they can charge me PS25 for PC or PS35 for laptop. I explained what the shopkeeper told me and he said that shopkeeper had been fired. Even if we follow the poster on the wall, it should only be PS25. I have absolutely no idea how they quoted PS55. They refuse to give my PC back. I asked them to write me a letter to guarantee that my PC would not be disposed while I seek help from Trading Standard. They refused. I had no option but to pay them as i was worried they would sabotage personal data from the PC . This is pure blackmail and a complete SCAM.
USE THEM AT YOUR OWN PERIL.
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