About COMSPOT – Store Neuss – Dein Apple Premium Reseller:
Our main services are Computer store and we are Located at Oberstrasse 105, 41460 Neuss, Germany
Repair Services offered :
Computer store, Cell phone accessory store, Cell phone store, Computer accessories store, Computer consultant, Computer repair service, Computer service, Mobile phone repair shop, Phone repair service, Repair service
Trust us to deliver effective solutions at competitive prices!
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Reviews:
The AirPods were bought 1 1/2 years ago from the US Navy Exchange inside Sigonella Naval Air Station in Italy from the official Apple dealer. Off course I still have the original receipt and the original box with the exact same S/N printed on all of them.
Back in the COMSPOT experience now; Both of the two “specialized” technicians who looked at it claimed that the AirPods were not original because according to their professional opinion the S/N was printed on the left side of the charging case instead of the right side.
Fun fact, the young assistant who also found the S/N inside the case typed it in the Apple database and found it immediately.
Despite that and despite the fact the AirPods were immediately recognized by the iPhone ( which also shows the same S/N – surprise!) the two “experts” claimed that the AirPods were fake and refused to look further.
Their lack of knowledge and their persistence in their wrong opinion is a disgrace to the original Apple spirit of customer service.
What a waste of our time and lack of service. Definitely not recommended unless you feel wasting your time as well. Just go to the original Apple Store in Dusseldorf and get over with.
Heute habe ich ein neues Mac Book bestellt. Gleichzeitig hatte ich zwei technische Fragen, die mein iPhone als auch mein altes Mac Book betrafen. Auch hier wurde mir prompt und sehr zuvorkommend mit einem Lacheln weitergeholfen.Ich wurde Apple Produkte nur noch hier kaufen, da alle Mitarbeiterinnen und Mitarbeiter sehr freundlich, zuvorkommend und hilfsbreit sind.
Freundlich, hilfsbereit, fachlich 1A
Gut sortiertes Ladengeschaft, Man kann sich in Ruhe umsehen und wenn man mochte auch die Gerate bedienen. Sobald man Unterstutzung benotigt, bekommt man sie sofort.
Kleinere und auch grossere Unterstutzung mit dem eigenen Gerat ist kein Problem.
Mein Danke ans Team.
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