Cornerstone Computer & Cell Phone Repair in ancaster | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I went there today to have my gaming laptop cleaned. The cleaning was done nicely.

Tuesday, May 28 – 5:06pm I called about getting my laptop cleaned. He told me it would cost me $65. The store closes at 7pm, so he said if I come before 6, he can clean it before closing time.

I got there before 6 and he had already opened the laptop up. Exactly at 6, I took the Before picture. He is the one holding it. You can see his hands and shirt. At 6:33, I took the after picture. I was so happy to see the fans clean. He went in the back of the store to close it. It looked like he was struggling a lot to put the RGB light cables back on. After that, he struggled a lot to put the lid back on. I saw him using tools that are not required to just screw back the lid. He came back with the laptop and I plugged the laptop in the charger and I opened Valorant on it. The fans started spinning, but I only heard the left fan, I didn’t hear the right fan. I told him and he said because fans don’t turn on until a certain temperature is reached inside. I said okay and he asked me to pay. The total showed $146.9. I asked him why it is this much. He said it is because your laptop has two fans. So $65 each for both fans. I was very unhappy to find that out after he cleaned it. He could have easily let me know as soon as he saw two fans that he’s going to charge me double. But he kept on talking about why his charging double and I just felt obligated to pay and I did.

After I came home, I was very sad because I was charged extra. I added this review to the Google maps page. I gave them three stars because of their miscommunication I was charged double. on the same night, he called me and he said that I am a liar and people like me exist in this world and it makes him sad and it makes him just want to close his eyes. He asked me to go to the store next day and get all of my money back because he does not want my money. That made me feel really bad. I actually thought that this person forgot to tell me that he was going to charge me double but since he did all the hard work, I should not add a negative review. I removed my three star review and added a five star review also saying that they did a nice job.

I went home and was very excited to play Valorant, so I opened it up. Before I was able to get 220 FPS when the laptop was dirty so now I was expecting more. To my surprise, the laptop was only able to give me around 120 FPS and it got so hot in no time. This never happened before. I tried clearing the background apps and only having Valorant open but that did not fix anything. I still kept gaming late at night so I woke up late. I was surprised that the fan on the right side was still not running. I wanted to go to the store, but it was late and I was hungry, so I didn’t. I played games again and same thing happened. I was not getting the FPS I expected. I also played some Minecraft, which was fine, but I’m thinking it’s because Minecraft is not that heavy game.

Sunday, June 2 – it was around 6 PM when I got frustrated and heart reset the laptop. I was hoping this would fix the problem because in my head, everything is right with the laptop. It just may be a software issue. I finished resetting the laptop and reinstalling all the drivers and software, and the laptop seemed very smooth but when I open Valorant, I started getting even less FPS than I did before. I went close the laptop and I could still not hear the fan on the right side.

I can’t write more because of character limit, so I’m continuing in the picture.

SEE PICTURE #4

I’m not one to write reviews, but I must warn people- DO NOT BRING YOUR DEVICES HERE. The individual who runs this shop will take your high end parts and replace them with cheap ones. I brought my device here to get the screen fixed and then he told me that my device isn’t turning on and that I need to pay more money for him to fix it. I brought it back to apple and they told me I was missing parts and that old/cheap parts were put in my new device. He is a scammer and is NOT TO BE TRUSTED.

DO NOT GO here. This guy scams you. I had to call the police to get my belongings back because he fixed my macbook , broke it so it didn’t turn on and then said he had to charge $50 to see why it wasn’t turning on and then even more to fix. So i had to pay $570 to get my device back and it’s not even turning on. And it is Christmas. This man is not a nice person. Look at his other reviews. This man scams people. Beware, his good reviews are from people he knows or fake accounts.