Currys in Heysham | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Wanted to trade in old laptop for new tech – stood at the till with three members of staff chatting and no other customers, waited about 3 or 4 minutes before asking if anyone was serving and then a sales assistant served me and told me he didn’t notice I was standing in front of the till. Trade in customer service was good but general customer service wasn’t great – flet like staff weren’t bothered. Traded in laptop and tried to purchase item but purchase order didn’t go through despite taking my money – no receipt or documentation provided. Had to wait for refund before I could purchase item again. Don’t go in store unless you need to trade in, otherwise buy online as customer service is appalling.

Awful. Thought I’d go in and spend PS300 on a washing machine to take home with me. Not one of any type in stock. Even worse the one I wanted was PS300 but told it was now PS349. And I couldn’t have it anyway as none left. Told by manager I would receive a call the next day and could possibly have one on display. sceptical. But gave my number anyway. surprise surprise DIDNT get the call. ABSOLUTELY USELESS . AMAZON next day delivery. DO NOT WASTE YOUR TIME going in here. It isn’t worth the trip.

Shocking service. After 2.5 weeks since sending computer for repair I called customer services to be told I had to go into the store to get an update on the the repair. The store does not have a phone number. I live 1 hour drive from the store. I was told.by the store staff that I would receive a call back that day. Nobody called. I have no way of chasing this up other than a 2 hours round trip back to the store. Awful. No thought whatsoever for customers. Avoid at all costs.