Currys in Maidstone | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Really disappointing experience. We went there to buy a laptop and was prepared to spend in excess of PS500. Every laptop we picked the guy said was out of stock, until we finally got to one and he basically told us it was rubbish. He then proceeded to try and sell us an ex display model (because it was top spec) that had the exact same spec as the one he told us was no good…. at no point did he ask us what we needed it for, because the spec was perfectly adequate for the purpose. He also spoke to us like we had no clue about computers (we both work in IT). Finally, he started looking at online options, which we could have done ourselves. We eventually walked out without spending a penny.

This is not an isolated incident. I have no idea how this shop stays open with the level of customer service it provides and apparently no physical stock available. Even the staff are trying to make you buy online rather than in store.

I will never go back to this shop.

I had a terrible experience with Curry’s at the Thurrock store. I ordered a few items online for same-day collection, needing them urgently. Despite all items showing as in stock, I received no update after the initial order confirmation. Four hours before closing, I called customer service and was told I could collect my items. When I arrived, I was informed my payment hadn’t been authorized and additional checks were being done. I was reassured I’d get an email before closing. After waiting in my car for two and a half hours, I went back in and was told the payment still wasn’t authorized. I was advised to repurchase the items in store and cancel the online order, refund for my order will be made within 3-5 working days. Completely unacceptable and frustrating experience.

Exceptional Service Experience at Currys Thurrock

I recently had the pleasure of visiting Currys Thurrock, and I must say that my experience surpassed all expectations. The exceptional service I received from the knowledgeable and friendly staff made my shopping trip truly outstanding.

From the moment I entered the store, I was greeted with a warm welcome and offered assistance. The staff members (Gemma, Barry, Louise, Jackie, Dylan, Nick, Vihan, Adele, Leo, Ronnie & Ken) were attentive, approachable, and genuinely eager to help. They patiently listened to my requirements and provided valuable insights and recommendations tailored to my needs for my business.

Thank you and keep up the excellent work.

Regards,

Dr. Adam