Currys in Saffron Walden | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Updated.

I’ve been here more than a couple of times for one reason or another throughout the years.

A whole lot hasn’t changed in general to be honest but they have a large range in what you’d expect from a electrical retailer from both sides.

The place itself is located within the ‘Stone Lake Retail Park’ which caters to other branded stores BUT one note to mention, you can only park here for 75 minutes but if you purchase anything from one of these stores, you can tell the store to put you on the list that excludes you from a fine if you’ve spent more than the allocated time given here.

Staff have always been helpful when asked.

Isn’t a bad place to shop if you want to see a certain product in person.

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A whole range of home appliances and electronics. Staff were helpful when needed.

Recommended.

I recently bought a new washing machine and was glad that Currys provide a service to collect and recycle the old machine. However, the installation service is a joke. It cost PS30 for 5 minutes of labour, jamming the washer into a cupboard space without first making the adjustments so that it would actually fit and then leaving me to pry it back out and finish the job myself.

Appreciate that the drivers have a lot of jobs to carry out, but it’s disgraceful to then mark the job as complete when it’s not been finished or tested (as stated would be carried out on the website) and left for the customer to spend an hour amending the mess. Most frustratingly is that they won’t even refund these fees. Terrible service that I would not have expected from an established company like Currys.

Ordered an ID mobile from carphone warehouse to this store. I collected but no one registered it on the system. After 5 days of calls and webchats finally found out what was wrong. They want me to go out my way to return to store with the original packaging. As this is in the bin, I am not going to return to store. I have saved all of the chats and call logs, including me trying twice to call the store but no one bothers picking up. So, as far as I am concerned, I have a new Samsung flagship phone for the contract deposit and no one wants to sort it for me. In fact, I am not sure why I am giving them a negative review for this.