Currys in Witney | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Limited Choices for Mobile Phones:

It’s disappointing when a store with a vast space doesn’t offer a wide selection of mobile phones. Perhaps they could expand their inventory to cater to diverse customer preferences.

Salesman Availability:

Waiting for assistance can be frustrating, especially when you’re eager to explore or make a purchase. Salespeople should be attentive and readily available to assist customers promptly.

Salesman Reluctance:

It’s unfortunate that some salesmen are unwilling to help outside their designated sections. Ideally, they should be knowledgeable and willing to assist customers regardless of their area of expertise.

Refusal to Assist:

A refusal to help is certainly not the level of service one expects. Salespeople should strive to provide excellent customer service, even if it means stepping outside their comfort zone.

Despite what their marketing says, their staff don’t know anything about what they’re selling and really couldn’t care less about helping anyone. There’s no way to find out what’s in stock without either checking the website or with a member of staff. The staff just check the website on their tablets and read straight off them. Then evaporate as soon as they can in case you ask a second question. Ultimately, you get a better customer experience by just browsing their website yourself, at which point you might as well browse a cheaper website.

I came in to ask for a customer service, the person behind the counter kept avoiding eye contact and pretending to be busy. Someone else came half heartedly asked if I needed help. Politely answer but wasn’t very keen to help. Then when I looked around, despite looking at large appliances and carrying a small handbag the person who avoided eye contact with me was checking like I have done something wrong. When I saw that he was looking at me I tried to smile and he just looked at me with staring eyes. Very rude.