Currys in Yateley | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Salesman had just gone on break when I arrived. In charge was nice lady who only had skeleton knowledge of the range, unfortunately, so I waited around for half an hour. Salesman returned to discuss expensive washer-drier, but said paid (not included) installation service won’t cover disconnecting old washing machine, which did not actually require disposal – just disconnection. I felt this was a wretched service for an expensive bit of kit. He said this service was the industry standard. Very unhelpful. I will buy from a source which goes outside the limited “industry standard” & will unhook the old one for me. Curry’s evidently don’t need their shops to sell anything if they let customers walk away from big purchases for something ridiculous like that. The local High Street will, I hope, still offer a flexible service, for which I would of course pay a little more, to get the friendly, helpful service I want.

My elderly grandparents went here to buy a Dyson V10 handheld vacuum. After spending several, frustrating weeks trying to explain how to empty it over the phone, I gave up and drove down to show them in person.

I cannot believe this store gave my confused, vulnerable 97 year old Grandfather and his wife a used Dyson V8, stuffed into a (display model) V10 box! They charged them the full price for a V10 – Over PS200 extra. It has “Dyson V8 absolute” stamped on the tube in massive letters, so this cannot have been a mistake.

It took 6 staff, over 30 mins to finally decide they didn’t have a V10 absolute in the store. The only solution offered was ordering a v10 with a delivery time of upto two weeks. The manager, stood a few feet away (and fully aware of all this) only decided to offer the next model up, when a full refund was loudly requested.

I will never purchase anything from Currys again!

In today’s post-Covid world where you can have delivered literaly everything to your home address, the bisness model of such stores is unclear. I guess, sometimes you may need to talk with someone alive and touch the product before order it. My guess is disputable since you can always return your order if you don’t like it. I visited this store twise, coudlnt find anything useful and had to order delivery on both occasions. They have delivery as well, but it’s too slow. The saddest aspect of this store is the local staff. It looks like they have more staff then shoppers and the staff doesn’t care about you. They are busy talking to each other and have no desire to sell or at least show you anything. I don’t think I will visit them again because I can’t imagine any good reason to do so.