Currys in Bridgwater | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

It is with regret that I write this 1-star review following an incredibly disappointing visit to Curry’s at Hankridge Retail Park in Taunton. My family and I had set out with the intention of making significant purchases, including a new large TV, a gaming laptop, and a desktop setup–potentially investing several thousand pounds into our tech upgrades. Sadly, our experience fell drastically short of expectations.

From the outset, we found ourselves virtually invisible to the staff. We navigated the aisles filled with the latest technology, but not once were we approached or offered assistance, despite making our interest in high-ticket items abundantly clear.

After selecting the TV we intended to purchase, we were faced with a further test of patience. We stood by the product, hoping for some acknowledgment or assistance, but were instead forced to wait over five minutes. This alone would not warrant such a low rating, but what transpired next was the true catalyst for our dissatisfaction.

When a member of staff finally finished what appeared to be a personal activity on his phone, our attempt at engaging him was met with a disheartening response. My polite remark about not wanting to interrupt his texting was met with not only a lack of apology but also a dismissive retort shouted across the store as he continued to walk away.

This level of customer service is unacceptable, especially in a competitive retail environment where customer experience should be paramount. The absence of basic customer engagement and courtesy has not only lost Curry’s a substantial sale but also a loyal customer.

We left Curry’s that day feeling undervalued and frustrated, with a firm resolve never to return. It’s my hope that this review serves as a call to action for Curry’s management at Hankridge Retail Park to address and improve their customer service training and ensure that no other potential customer has to undergo such a dispiriting experience.

Additionally, my frustration was compounded by the sight of three large Curry’s delivery vans occupying valuable customer parking spaces.

This logistical oversight added an unnecessary layer of inconvenience to our visit. It baffles me that these commercial vehicles were not parked at the rear of the unit to utilise the dedicated loading bays.

Such inconsiderate parking practices not only reflect a disregard for customer convenience but also suggest a mismanagement of space that could be easily rectified. This further tainted an already disappointing visit, showing a lack of foresight and consideration for the shopping experience of every customer who arrives at their doorstep.

I had recently purchased a cooker from Currys Taunton based on the wrong information given to me by the sale assistant.

My wife and I visited the store with just the intention of gauging the market, however while walking on the floor we saw a boxed cooker at a really good price that we could not just walk by, I called a salesman over to confirm if it is a stand-alone cooker with make and model, then based on the information received from the salesman we purchased the cooker.

When the cooker arrived it was an integrated cooker and not a stand-alone cooker as we were told by the salesman.

When I went back to the store the day after the delivery, all I was told was “apologies for the inconvenience” and I was offered a PS15 discount.

To make things worse is that I purchased this cooker using a company discount card and now I am stuck with this “gift card” from Currys even if I see something better elsewhere.

I recently visited Currys in Taunton and had a positive experience overall. The staff were knowledgeable and helpful, providing assistance without being pushy. The store was well-organized, making it easy to find the products I was looking for. The range of electronics and appliances available was impressive, and I was able to compare different options before making a decision. I found the pricing to be competitive, and I appreciated the special deals available at the time of my visit. The store was clean and well-maintained, creating a pleasant shopping environment.

However, I did encounter a slight delay when trying to check out due to long queues at the cashier, which could be improved. Despite this, I was satisfied with my overall shopping experience at Currys Taunton and would consider returning in the future. I would recommend this store to anyone in need of electronics or appliances in the area.