About Der HandyRetter – Reparaturzentrum fur Technik – Refubished Gerate:
Our main services are Repair service and we are Located at Hohenstaufenring 39, 50674 Koln, Germany
Repair Services offered :
Repair service, Cell phone store, Electrical repair shop, Phone repair service, Telecommunications contractor
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Problem: Back glass crack
So first off, really helpful that everyone there spoke English. I broke the glass on the back of my Google Pixel. I had to drive to Koln from Dusseldorf to get the repair done as Handy Retter were the only people i could find with the replacement part.
They did a really good job fitting the replacement glass the first time but when i got home i found there was a smudge under the glass infront of the camera. Thankfully the guys there seem to stand by their service and said to swing by again and they would remove the glass, clean the smudge, and re-fit the glass free of charge (as I would expect). Dirving to Koln again was not ideal and cost me more money in fuel, but its not their fault i live far away.
The glass doesnt sit as nice as it did when the phone came new out of the box, nor does it sit as well as it did after the first fix. But i dont think its an easy part to remove and put back on again, so ive given them some slack there (but not 5 stars).
Was pleased with the service over all but it was not flawless. A better check of the replacement glass by Handy Retter themselves, before giving the phone back to me might have saved me some time and money, but the mistake was not easy to see (to be fair).
My iPad’s power connector got damaged. This is a repair which needs micro soldering skills, so I needed a good shop. I was very pleased how nice they managed to perform the repair.
Alas after a short time some weird new malfunctions showed up.
In the end it turned out to be some nasty error, a mechanical crack in one of the components. Hard to detect. And difficult for both parties because several attempts were needed to find and fix it. I was impressed by the professional handling of this difficult repair.
Thank you very much!
Access:
I used Linie 9, stop Dasselstr./Bf Sud to reach them and then walk 10min or used the opportunity to pick up a rental bike and combine the visit with some bike touring. Another close stop is Eifelwall.
If you need a break visit Sushi De Lux next door!
My smartphone had been laying in over 2 meters depth of water for over a day and a phone shop from Bonn had already given up on it after a week of diagnosis.
Der HandyRetter Roland Briele took on this serious challenge and was able to localize several broken Power ICs on the motherboard and exchange them. Moreover he was able to establish that the CPU, memory chip and other central elements were unharmed. Finally, he pulled a full memory image for backup and handed me back my phone fully repaired.
After all, pricing was totally reasonable and fair, especially considering all the work that went into this tricky problem!
Thank you so much! 😀
Have you been a client at Der HandyRetter – Reparaturzentrum fur Technik – Refubished Gerate, take a moment and rate their services below :