(DREXHH) DIGITAL REPAIR & EXCHANGE in Haywards Heath | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I needed a replacement phone screen. The physical install was quick and looked to be done properly however there was an issue with the fingerprint sensor. The repairman that was paid to repair the phone told me that I had to go home and follow a YouTube tutorial to finish it. He could’ve done it but instead the customer was told to do it themselves, after paying for the repair. Luckily I am tech-savvy to a degree so I did it however my previous screen replacement didn’t require this step from me, (that one didn’t seal the screen into the device properly so I’ll give them that). At the end of the day it is the install and seal of the screen that was the more pressing matter and my screen now works fine.

Absolutely terrible service ruined my iPhone 6 and doesn’t deserve your money please do not go to this shop they take parts of your phone out and make sure your phone breaks so you have to come back. This isn’t one of those hate reviews I genuinely would rather smash my phone with a hammer as apposed to taking it here. I hope they go out of business seeing as it is not only me who has been scammed but many of my friends also they charge to give your broken phone back when they say they can’t fix it. Please read their warranty, you’ll see what I mean they do not cover anything. If you go to Dr ex you deserve a broken phone for being so stupid.

Would never use this Company again, I took my Samsung FE20 in to have the screen replaced, no issues then. This year I had problems with the battery as not recharging, Samsung has their own Company that will come out and repair if phone on Warranty, so today Samsung turn up and say cannot do the job as who ever has fitted new screen had not done it properly. There is glass in the camera lense, and a screw missing and the glue not put on the phone correctly. Ring this company and he said I had two months to come back to the shop if I was not happy. I don’t repair phones so I would not know what to look for. Absolute disgrace….