E-Computers in Kirkcaldy | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

You know when you love someone so much you want to bite them…that might just be me, but I want to bite the service person who helped me the other day over the phone. Let me explain!

I have been having MAJOR issues with an industrial Epson printer (D800) for about 4 months now. Epson has been completely useless and there is nothing on the internet about the error I was getting. I had reached my limit!!!

So, I thought I would get a specialist out to give it a go, did a quick google search and found this amazing company, not realizing they are not in the city I live in (Edinburgh) I gave them a call and asked for them to come out. When we figured out that we live miles from each other the really nice guy on the phone was like…” tell me the problem”.

After telling him my life story he says “O yea Epson are very temperamental and if you have it plugged in when installing the drives won’t speak to your printer”…. NO ONE!! had said anything like this to me.

I followed his instructions to uninstall, unplug and reinstall and wait for the prompts to plug the printer in. It worked the first time!!! I ugly cried!!

This printer is so important for my business and I have clients yelling at me waiting on prints, and now thanks to the amazing man on the other end of the phone I don’t have to buy a new one (which was the next option!) and I am back up and working…so yes I love these guys enough to bite them. xx thank you soooo much

I bought an adapter from them Type-C to HDMI. It didn’t work with my Google Pixel. I wanted to return the product. But they refused to do this for the first time, supposedly this is my problem, the cable should work, when I found out that this is a problem with the brand of my phone, the young employee said I can’t make a return because the product is working, I need to ask the terrible manager, he will return in an hour and a half. I came after this time, he shows me a piece of paper from the Internet and says download this application “DisplayLink Presenter”. For obvious reasons, after he tried to connect my phone, it still didn’t work. And after his call to the manager, he agreed to return the money to me, but not the full amount. For some reason he took away PS5 from the PS20 price and gave me back only PS15. I’m very displeased. When I asked a neighboring store if I could buy the product from them and return it, I immediately answered positively. Be very careful with this E-Computers store. I wouldn’t recommend him to anyone.

Had a problem finding a power cable for my works laptop when it stopped working. Popped into this shop and while they didn’t have one for sale the gentleman was happy to lend me one they had until I got a new one sorted. Excellent customer service and a great shop will defo be going back to have work done to my tower. Big thanks and nice to see a local business offering such honest and great service