About Ealing Computer Services:
Our main services are Computer repair service and we are Located at 2C, Station, Drayton Court Chambers, Argyle Rd, London W13 8LH, United Kingdom
Repair Services offered :
Computer repair service, Computer hardware manufacturer, Computer software store, Computer store
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
I took my 2015 MacBook Pro in for repair. It was not charging. The MagSafe port and charger had been arcing out and were completely shot. ECS replaced the MagSafe unit inside, and sold me a new charger. They gave me a 2 month warranty. The man I spoke to was very nice.
On the very last day of the warranty period, the laptop refused to charge up. The next day I rang in and was told to bring it back. When I took it back, I explained that it was the same problem, and I expected them to fix it for free. I explicitly told them I WOULD NOT be paying for more repairs unless notified. (The man I saw was a different guy to the first person I dealt with.)
They fixed it anyway, or they say they have, without notifying me of the problem, and the cost. They now want to charge me almost double the original repair, for work I did not authorise. As it stands, they still have my laptop.
Update: My laptop has been returned, fixed, and a price agreed for the repair. As a goodwill gesture, I was given a brand new charger, as well as a discount on the original repair cost.
Thank you.
On the very last day of the warranty period, the laptop refused to charge up. The next day I rang in and was told to bring it back. When I took it back, I explained that it was the same problem, and I expected them to fix it for free. I explicitly told them I WOULD NOT be paying for more repairs unless notified. (The man I saw was a different guy to the first person I dealt with.)
They fixed it anyway, or they say they have, without notifying me of the problem, and the cost. They now want to charge me almost double the original repair, for work I did not authorise. As it stands, they still have my laptop.
Update: My laptop has been returned, fixed, and a price agreed for the repair. As a goodwill gesture, I was given a brand new charger, as well as a discount on the original repair cost.
Thank you.
Hello I want to edit my rating. The owner did a wonderful job, just a lack of communication initially made me think my computer was stolen or that I got scammed since I haven’t heard back from him for over 5 days regarding my computer after I paid him the deposit. My computer is back to nearly its original state after water damage. I’m going to be more careful next time. I paid 330 GBP. Didn’t get a discount despite being a student but he was gracious enough to fix it and keep his word. I finally heard back from him that he had a family emergency and the shop was closed for the latter part of last week. Great job, my computer is how it was before the spill and it beats paying over 1K for a new computer which is what Apple would have asked me to do. Talented, great service but please better communication next time. Thank you.
It seemed like my relatively new MacBook Pro was done for. It wouldn’t turn on, and 5 other shops told me they couldn’t fix it. Apple care was clueless and I had pretty much given up. Ealing Computer Services was my last bet. I had the MacBook delivered to them and within 3 days it was fixed. The technician talked me through the repair through whatsapp, was patient polite and professional. Thank god I found this place. I can happily recommend them to anyone. (I don’t often take the time to write positive reviews, but these guys deserved it.) Thanks Again and best of luck.
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