About EE:
Our main services are Cell phone store and we are Located at Unit 12, Parc, Conway Rd, Llandudno LL30 1PX, United Kingdom
Repair Services offered :
Cell phone store, Cell phone accessory store
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Shocking customer service, I went into the store with my phone that is fairly new and since the day I had it has suffered a speaker manufacturing fault! They came up with solutions that just did not help me! Like a 120 mile round trip to apple, pay PS150 deposit for an iPhone temporary replacement while they send it off or an android!! Which is we policy and not the fault of the guy but what was his fault was his poor customer service attitude and his bad advice which was to take a nearly new iPhone 13 round the corner to a 3rd party repair shop!! Firstly it would have made my warranty void!! Secondly what!!! Why would I pay to have it looked at when it comes under its warranty!
Visited the shop today. I was looking to change over 3 phone contracts. The customer service was absolutely spot on.
Ryan and James did a great job, their knowledge and attitude was brilliant. You cannot fault them at all. They got me a brilliant deal and EE got 3 new customers.
Every workplace needs a person like Ryan – so cheerful, enthusiastic and he was all about getting me a deal which suited me. He worked with James to come up with a brilliant deal. It was so nice and a refreshing change to be treated like a valuable customer. Absolute top marks for this store. I’ve been 18 years with Vodafone, glad I’m now EE.
Ryan and James did a great job, their knowledge and attitude was brilliant. You cannot fault them at all. They got me a brilliant deal and EE got 3 new customers.
Every workplace needs a person like Ryan – so cheerful, enthusiastic and he was all about getting me a deal which suited me. He worked with James to come up with a brilliant deal. It was so nice and a refreshing change to be treated like a valuable customer. Absolute top marks for this store. I’ve been 18 years with Vodafone, glad I’m now EE.
Incredible customer service. I walked in to get my Sim card replaced I was greeted by the team Luca, Sam and Taylor. I felt very safe and they were all wearing masks. I was being seen to by Luca, I got fantastic customer service and he was able to get me my SIM card within minutes. He was really professional and helpful. I wasn’t even there to buy anything and still got superb service. He went the extra mile to make sure I was happy and gave me options and told me what I needed to do and even activated my SIM card there and then I can’t thank the team enough. Fabulous!!!
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