About EE:
Our main services are Cell phone store and we are Located at 45 Forest Walk, Palacefields, Runcorn WA7 2GX, United Kingdom
Repair Services offered :
Cell phone store, Cell phone accessory store
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Visited the Runcorn store to upgrade my phone. I initially dealt with Callum who ordered my phone and sorted my account
The next day, I came to pick up my phone and was told they would do the swap over for me, however it was late in the afternoon and it wasn’t completely finished so I agreed to come back the next day to resume the swap. Carl apologised profusely because my WhatsApp was proving difficult to swap over. We agreed that I would come back in today at 12 noon whereupon Carl put my new phone back to factory settings and start the process from the beginning. Carl couldn’t have been more helpful and made sure that everything was working correctly and then also swapped my husband phone onto my old phone I can’t praise both Carl and Callum for their professionalism and kindness shown to me.
The next day, I came to pick up my phone and was told they would do the swap over for me, however it was late in the afternoon and it wasn’t completely finished so I agreed to come back the next day to resume the swap. Carl apologised profusely because my WhatsApp was proving difficult to swap over. We agreed that I would come back in today at 12 noon whereupon Carl put my new phone back to factory settings and start the process from the beginning. Carl couldn’t have been more helpful and made sure that everything was working correctly and then also swapped my husband phone onto my old phone I can’t praise both Carl and Callum for their professionalism and kindness shown to me.
Susan Roberts
Went to see if the EE Staff could help me turn my Voicemail off. They explained how to do it but it didn’t work. The Store was clean and tidy and the Staff very pleasant and friendly. When I got home I did what they had told me and it worked. I think it was being in the Shopping City that was the problem.
Was pretty good experience (with my wife while she was changing the phone) nice people but you have to keep in mind they are sales people so they have one objective. But that’s not too detract from the good experience.. I WILL be returning there, so that is probably the biggest ‘take away’..
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