EURONICS Kretschmer in Wolfenbuttel | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I brought a broken dishwasher here to have it looked at and to get an offer on how much it would cost to repair it. They told me it would take 2 business days. After one week and several calls, they called me back to say it was “repaired” already. 140 EUR. Ok, “fair enough” I thought. The dishwasher worked for 2 more cycles and stopped working again. They refused to give me a refund and merely offered to have a look again, but that this would cost extra. Cherry on top is that the person was extremely rude and I felt as he was only taking my call just to do me a favour. Really terrible service.

Edit after your reply: last time I had a broken dish washer and brought it to your shop, I ended up with a broken dishwasher and 140EUR less. It would be very stupid of me to bring it to your shop again. I just write this review so that other people don’t make the same mistake.

Einmal Euronics Kretschmer immer Euronics Kretschmer Wolfenbuttel,
wir haben dort eine Waschmaschine und einen Trockner gekauft. Aufgrund guter Erfahrungen war das Geschaft gleich unsere erste Anlaufstelle. Wir wurden freundlich und kompetent beraten und haben uns daher recht schnell fur die jeweiligen Gerate entschieden. Herzlichen Dank an Herrn Wachowsky fur das sehr nette Verkaufsgesprach.
Auch die Anlieferung klappte hervorragend und die ebenfalls freundlichen Herren gaben uns eine ausfuhrliche Einweisung zum Bedienen der Gerate. 100% Empfehlung von uns und ein herzliches Dankeschon an das Team.

Very racist. I am tourist here, and I tried to call for stock verification for a product. I told the guy on the phone that I don’t speak German, and he told me in German that I am in Germany and I need to speak in German. I told him, that I speak only English and I’m calling just to check if a product is available and he repetead the same phrase and hang up the phone. Worst experience ever. Just tried to purchase something. 0/5