Flying Moth Ltd. in Hitchin | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

My daughter “no idea how it happened?” cracked the screen on her Lenovo Yoga Laptop/tablet. Lenovo were unable to help. They could not supply an original replacement part but suggested I could send it back to them for repair? When I mentioned the fact that they did not have a replacement part to repair the device with we reached a dead end. I then got in touch with James who is local to me and he took the job on. I sourced replacement screens on Amazon and eBay, both suppliers looked to be UK based but on further investigation turned out to be the same China based supplier, neither of these screens worked and I sent them back for refund. Finally (as my daughter had never actually used it as a touch screen tablet) we agreed to replace the screen with a non touch screen replacement from a supplier known to be reliable and UK based. It was not an easy job and James only charged for two hours work total when we probably spent two hours discussing the options and the non-working screens supplied etc. He knows his stuff (I certified as an Electronics engineer with Marconi so feel qualified to make that judgement). I would recommend him wholeheartedly, you are dealing with a straightforward individual who has spent years immersing himself in this technology and running his own business. In the absence of a direct replacement part from Lenovo (or third party OEM) James showed a level of skill and application to adapt what was available which you would never get from the big suppliers (they would be “just bin it and buy another one from us”). Five Star.

After I broke my MacBook screen, a lot of companies either wouldn’t bother trying to fix it as they said it would be too costly, or they quoted me a lot more than I knew it was worth. James at Flying Moth was incredibly helpful – after finding out he didn’t have the right screen replacement in stock, he recommended me to purchase the screen myself and he would fit it for just PS50. This was perfect for me – I was able to bring the replacement screen in only two days later and James had it fitted within an hour and a half. He even let me test the laptop before paying, just to make sure it was alright I probably saved about PS100 thanks to him!

Data recovery from corrupted hard drive (SMART error) in iMac.

I can’t thank James at Flying Moth enough for recovering data from my home Apple iMac. James is clearly technically gifted, but I really appreciated the clear way in which he communicated how the process would work. He also communicated regularly at the key points in the data recovery process. James was able to recover all of the data from my corrupted hard drive which was fantastic. I also felt James charged a very fair price.

Overall I was very impressed by Flying Moth and thoroughly recommend them.

Thank you