About Fone masterz:
Our main services are Cell phone store and we are Located at 50 King St, Darlaston, Wednesbury WS10 8DE, United Kingdom
Repair Services offered :
Cell phone store, Balloon store, Gift shop, Greeting card shop, Party store, Vaporizer store
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Following the repair I noticed that the screen colours were really dull,and over the next 3wks I also discovered that the home button is loose and wobbling like a joystick,the screen actually clicks in and out on the bottom left corner,and the main problem is that the screen repeatedly ignores my presses and makes presses,scrolls and zooms all on its own leaving me open to accidental purchases etc.
Turns out this shop uses after market screens (fake screens,feel free to google this yourself) which can cause permanent damage to the phone.
The shop has been contacted and are trying to scam more money out of me! I’m a severely disabled housebound lady that is recovering from an excisional lymph node biopsy for a cancer scare I’m currently going through (the shop is aware of this as my carer/partner explained as I’m housebound and therefore couldn’t take the phone myself),this iPhone is my only link to the outside world,without it I have no means to call for urgent medical help!
I have spoken with the trading authorities who have advised that I need to approach the shop with my complaint first to give them a chance to rectify it before I can commence legal proceedings through the small claims court and submit my complaint against the shop formally,anyway we’ve refused to pay these charlatans any extra and they’ve told my carer/partner to bring my iPhone back to them on Monday (it’s currently Saturday) so we’ll see what they say and take it from there,needless to say I’m deeply sceptical about allowing them anywhere near my iPhone again regardless but until I give them this chance my hands are tied in a legal prospective.
I would NOT advise anyone to take their phone to this shop under any circumstances.
After a few days, I decided to go back to the shop, and the guy at the counter said that I don’t ask for a 13 pro screen protector. Then he kept arguing with me, and I didn’t want to carry on the conversation with him. He was then telling me to pay more for another screen protector – what an idiot!!!
So after a few weeks my brother went and he done the same thing to him!!!
I would not recommend this place to anyone and if you do go – you will find out for yourself
Went here anx they were amazing.
I had to have a new phone. I was stressed and got the grandkids.
Their help and knowledge 2nd to none. So helpful and friendly. So good with my grandkids.
The shop got busy while I was there and through all this they continued to help me .
Would recommend and thank you
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