Geek Squad in vernon | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Took my pc in because it wouldn’t post had them phone around 2 days later asking if i wanted to send it off to someplace more suited to figure out what was wrong, around 3 weeks later i call to ask if they have figured out what is wrong with it and it turns out i would need a $400 motherboard to get it working again (not guaranteed to work though) thats not happening so i ask them to send it back and i pick it up around 4 days later and have my friend come over to as he said he figured out what was wrong after watching a simple video on Youtube, he got here and had the pc working just fine within 20 minutes of him arriving. They even ended up breaking the power button on my pc.

Wonderful service despite the circumstances. Poor tech was the only one working that day, and sure you had to wait 45-60+min but he was being diligent with every customer. He looked at my tower and gave me a list of things I could do at home to help with my issue, for no charge. While I waited the regular Best Buy staff came around to see if they could troubleshoot any issues in advanced, and helped a few people out of the line which was also great.

Took pc in for upgrade told me 2 days, 4 days later i call in asking if its done and im told they messed up 5 drivers and will need another day i said 5 days is too long for an 1 hour service, less than an hour later they call and tell me to pick it up, after i do not all drivers were fixed and the job felt half done had to take it to JBJ and had all problems solved less then a day. Highly recommend anyone else