Geek Squad in charlottetown | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Geek Squad protection benefits are so hidden …once you buy the plan your benefits are hidden they wont tell you which software or product you will get 50% off purchase … Moreover, No phone or online support to assist customer to directly call the store and speak to geek squad agent to ask about the benefits or coverage . I called geek squad main helpline and they said they dont have discount for online products and when i asked for in store product discounts than they said you can visit store and they have nothing to tell if which product is covered or not …. I mean so OUTDATED … $35/ Month I pay and thats what im getting lol – so poor geek squad ….. I said I want to cancel my member ship they said pay $140 to cancel … What a blackmail … nobody told me that when I started the plan …. Everything is hidden in geek squad …no transparency to customer … I would give minus one star …

I Purchased a TV along with a 3 year extended Warranty with Geek Squad back in 2019. Filed a claim over a year ago once the TV stopped working properly. Talked to many Geek Squad Representatives who tell me my TV must be serviced before I can get a warranty. Although they have provided me with a Service provider with an applicable phone number, the service provider is unreachable. I’ve been trying for weeks to change my Service provider just to be able to get the TV serviced so I can claim my warranty. I kinda thought it was because of COVID and all the problems we were dealing with but this is just flat out bad service and you should avoid Geek Squad.

Service was terrible!!! Called and called and called and called and no answer! Pretty hard to do business when no one answers the phone. The only reason I even have 1 star up is because it wouldn’t allow me to post no stars. I’ll be taking my business else where and telling friends and family to do the same…