About GIGAREFURB:
Our main services are Computer store and we are Located at Barton Hall Industrial Estate, Peel Green, Eccles, Manchester M30 7NB, United Kingdom
Repair Services offered :
Computer store, Computer accessories store, Computer consultant, Computer hardware manufacturer, Computer repair service, Computer service, Computer software store, Computer support and services, Computer wholesaler, Used computer store
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
They sold me a faulty item. It was a monitor that was unusable due to multiple ports not working. After months of me pestering them, they agreed to a refund and provided me with a shipping label.
They waited until I had posted the item and just hours later then emailed me saying that they couldn’t refund me because it’s not in their policy. I was never relying on their policy, I was relying on the UK Consumer Rights Act 2015, which they seem to think they are above. Not only this, but they had already agreed to a refund!
They now won’t process a refund and now they have the monitor.
I’ve had to do a dispute via my card provider which is ongoing and will take months. I am a details guy so I have all the evidence I need to prove everything but somebody else might not be so lucky.
This company seems to think that they are above the law. I have reported them to Action Fraud and am speaking to Citizens Advice to report them to Trading Standards.
In my opinion, you should not risk buying from them and should with another vendor; even if it’s slightly more expensive elsewhere, you will at least be safe.
What’s not to love ? Why doesn’t everyone do this ?
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