About Hemplan Design Ltd:
Our main services are Computer repair service and we are Located at 3, Whitworth Court, Waterwells Business Park, Baird Rd, Quedgeley, Gloucester GL2 2DG, United Kingdom
Repair Services offered :
Computer repair service
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
12 months plus ago he purchased a re-cycled laptop from them and the problems haven’t ended.
He took it back a number of times for a variety of problems including one visit as the battery wouldn’t hold its charge. They returned the laptop saying they had replaced the battery with a “new” one and they also supplied a replacement charger. The charger was different but used and the battery was the same one. My partner had marked it just in case this happened.
Also the DVD drive has never worked. We purchased a new drive at our own expense from a main line supplier but the problem appears to be with the laptop…again!!
On another occasion, again about 10 months ago, my partner purchased a music player from them When he got it home it didn’t work so he took it back. He was told by the sales man that they couldn’t refund him as it was “part of a deal” so we ended up getting a couple of odds and ends and a scrap of paper telling us we had PS10’s worth of credit. When we added up the cost of the odds and ends and added it to the PS10 scrap of paper the figure fell short of the original purchase price.
The experience of dealing with this company is not anything I would recommend. Somewhere we still have the scrap of paper with the PS10 credit written on however I strongly suspect if either of us tried to “cash it in” against another purchase we would be told it was now out of date…thats if we were brave enough to buy from them again!!
Wishing him the very best for the future, WHEN he decides to retire.
Highly recommended, but email is quickest way to deal with them.
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