I Tech Centre in Conisbrough | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

DON’T BOTHER IF YOU WANT ANY AFTERSALES BACK UP WHATSOEVER. Had a new genuine apple screen fitted to 6s by i tech due to crack. Worked fine for 3 weeks. Took phone back for warranty replacement and was told that they wouldn’t do it because the screen had been impacted. It had not had any impacts at all. They wanted to charge me again for another screen. Fobbed me off. Went to Genius tech in Bentley, they checked it out and confirmed faulty screen, so had another screen fitted. They said that i tech could just have replaced it and been reimbursed by apple for the faulty one under warranty. Rang i tech and told them and owner still very arsey saying if we bring screen in he could fit it to another phone and send photos of the fault to his supplier. Still very unhelpful. Even said ” Well Genius tech would say that cos everyone is your friend until something goes wrong”
Anyway watch this space to see if we get reimbursed.
I would recommend Genius tech in Bentley.

Update 26/11/17
Finally got reimbursed for faulty screen after ringing up each week. Could have done this weeks ago. Make your own mind up but i can’t recommend this guy. Maybe they know how how to repair phones but they’ve a lot to learn about aftersales service and courtesy.

Dreadful service. Happy to take money but then screen took more than a week to arrive and be fitted, despite originally saying 2 days.

Then they broken the back of the phone fitting the screen, and had to order a new back.

Fitted screen developed faults within a week that just got worse. Took phone back and they refuse to help, saying it is impact damage when there hasn’t been any.

Don’t trust your devices to these if you want a positive outcome.

Had my screen fixed on my xperia z3 it cracked within 24hrs, i told them and they said they had done it cheaper than usual so no warranty and got quite abusive both verbally and physically intimidating even though it was a price they quoted. I had a second opinion that showed it was faultly and ill fitted screen to start with and thats why it broke. Please avoid this store, dont send your kids ect it will end badly.. -5 stars. Horrendous.