Ideal iRepair in lethbridge | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I wanted to start out but saying this is a really amazing locally owned business and I’ve had nothing but good experiences up until today.

I went in today to get the screen protectors replaced on 2 iPhones I have (1 was bought from Ideal iRepair). Clark was able to locate the first one in the system, however, when it can to locating the second one (the one that I had bought from Ideal iRepair), they were unable to. That phone had been brought in a few times before to get the screen protector changed without issue as I bought the “Lifetime” with them. After searching both systems, Clark was unable to find record of the phone even being bought by me or sold by them. This seems strange seeing as I have the charge my bank statement from March 2022 (I can’t locate the physical receipt though). I understand that there wasn’t much Clark could do as their hands were likely tied by management’s policies and they did exactly what was likely expected of them in the situation, Clark did everything right in my opinion.

Although, paying the $40 again isn’t a lot in the big picture for me, it’s more the principle of the matter and maybe the $40 is a big deal to the next person.

This is still an amazing local company to support and I’ll continue supporting them but I recommend keeping your receipts from them for reference just in case.

I took in a phone to them a long time ago and they did a great job fixing it. it was done quick and the price was very reasonable.
more recently I had a laptop taken into them as well. although it unfortunately couldn’t be fixed because of how extensive the issue was, the customer care and professionalism was fantastic. i’ve recommended this place since they fixed my phone about 8 years ago and i’m happy to keep recommending them after this recent experience.

My son and I went into Ideal iRepair with two Chromebooks, each broken in different ways. One of the Chromebooks had a broken screen, and after discussing various options we decided to try using an adapter to connect an old monitor we had so that we could navigate to the downloads and put them on Drive. The discussions were helpful, and the proposed solution worked. This was done at no cost to us. We highly recommend their services.