I’m Droid in Shipley | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

My son wanted to sell his phone to save up for something else. He took it here, huge mistake. He ended up with PS20 and an xbox controller. This was on 12th August. The controller was supposedly brand new, however the thing was pretty much unusable. Due to moving house it was a couple of weeks before we could get back to the shop. We were told the warranty was only for 2/3 days. On this occasion however the guy offered a different controller. He also said if it wasn’t working we had to take it back the same day. Due to the time there was no way we could return the same day, got home and weren’t even able to test it as it was supposed to come with a USB dongle. Took it back yesterday and explained that it needed the dongle to be able to use it. He practically accused my son of being a liar and said it didn’t come with the dongle even though it showed it on the box. We even checked online and it was supposed to come with it. My son asked for a refund and was told we don’t give them after 2 months. The guy said it had been 2 months since my son sold his phone to them and said he had been abroad and come back yet I have the proof on my bank of when he sold the phone to them. I have never come across such a rude and ignorant person. Be very cautious spending your money here, the guy is utterly obnoxious and doesn’t seem to care who he rips off…even kids. Unfortunately had to give one star as there was no lower option.

Absolutely awful service. I gave my mac book and they said they will call me the next day to tell me if they can fix it. I called and texted asking for an update. They ignored me. I called and he must have accidentally answered and said he would call me back. He never called me back. I am not in the area often so couldn’t just pop in.
I had to then fight to get my own laptop back. They decided to throw away the box it came in so spent ages pretending to look for it.
Huge scammers do not trust them plenty of other reliable stores. Not even worthy of 1 star

I wanted a phone and went to many different shops but couldn’t get a good deal on the iPhone 13 Pro Max. the customer service was soo good that I had to stop here and buy the phone. The phone was immaculate you couldn’t tell it was a second hand phone with original parts.
I would definitely come back again