About Informatique Outaouais:
Our main services are Computer repair service and we are Located at 61 Bd Montclair, Gatineau, QC J8Y 2E8, Canada
Repair Services offered :
computer repair, laptop repair, phone repair
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
In September 2023, my laptop stopped working completely as a result of repeated electric sparks that were, apparently, caused by a faulty power adapter. It was clear to me that the motherboard, or some of its key components, were seriously damaged. I came to Yassine, asking him if he could recover my old files on the dead laptop. The next day, he told me that the hard drive was damaged too and that my files could not be recovered. However, when he noticed how desperate I was, he added that I could consult some specialized companies in data recovery, but that could be very expensive, he said. In return for this advice, he charged me $45, and I was distressed enough to pay him without thinking that, in fact, he did nothing at all to solve my problem.
Later on, I went to my native country on vacation, where I consulted a local computer repair shop. Surprisingly, the technician there was able to recover all my old files in less than 15 minutes. He simply removed the SSD drive from my dead laptop and placed it into an external hard drive enclosure box, and then he transferred all my old files to my new laptop through a USB connection. In return for brilliantly solving my problem, he charged me less than what is equivalent to C$6.00 in local currency!
This shows the difference between a decent computer professional and an incompetent, greedy thief like Yassine.
By the way, I guess that most of the overly positive reviews here are faked, one way or another.
Later on, I went to my native country on vacation, where I consulted a local computer repair shop. Surprisingly, the technician there was able to recover all my old files in less than 15 minutes. He simply removed the SSD drive from my dead laptop and placed it into an external hard drive enclosure box, and then he transferred all my old files to my new laptop through a USB connection. In return for brilliantly solving my problem, he charged me less than what is equivalent to C$6.00 in local currency!
This shows the difference between a decent computer professional and an incompetent, greedy thief like Yassine.
By the way, I guess that most of the overly positive reviews here are faked, one way or another.
Excellent service. My first experience with Yassine Choukri was in December 2018 and I was impressed at that time with his professional approach and his competency. I called again today, May 6, 2019 regarding a minor issue and he was quick to make an appointment and as professional and competent as during the previous call. I highly recommend this company and more specifically this service agent.
They stole 500$ from me. I purchased a computer from them right before COVID-19 confinement, which broke during confinement. When they reopened, they couldn’t repair it and wouldn’t reimburse me saying 1 month warranty was expired.
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