Jay Matthew Computers – IT Support & Repairs in Hertford | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Jay has for many years successfully maintained our family’s computers, but recently I was very worried when my rather ancient computer suddenly failed with a slight smell of burning! I hadn’t managed to back up any of my files which included irreplaceable precious photos of a family wedding and our grandson. Jay was cautiously optimistic, diagnosing the problem on the evidence I provided over the phone. Within a couple of days he delivered my fully working computer back to me, and stayed to help me to set up a back up drive and answer all my computer queries with complete confidence, explaining in a way that I could understand and absorb. I wouldn’t go to anybody else with my computer problems, I can totally trust Jay’s depth of knowledge and commitment to his work. I can also understand when he explains things to me!

Well what can I say about a very kind and extremely caring person who wants to help you with any computer issues.11/10 . Just pick up the phone and he will help you. Jay appreciates that’s we are not all computer savvy. I took my son’s computer he fixed it as he had a virus. We tried to sort it out ourselves but with no knowledge on this was making the problem worse. Thank you so much for your prompt response and help today. If I have any other issues will look no further.
Thanks again .

Jay took a look at an old PC and water damaged laptop. He responded very quickly and with consideration regarding the problems and repair. He even suggested a possible cheaper alternative to fix the laptop. The PC was fixed quickly and beyond my skill level though I built it some years before.

Jay is very polite, easy to deal with and prompt. Good a service as you could wish for. Prices completely reasonable too.

Strongly recommend.