About Jump+ Apple Premium Retailer (Vaughan Mills):
Our main services are Electronics store and we are Located at 1 Bass Pro Mills Dr, Vaughan, ON L4K 5W4, Canada
Repair Services offered :
electronics repair
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
My God after this time, I will never ever come back to this place ever again, horrendous customer service. When I walked in the store, there was no one except him there. This was around 6pm on a weekday. He was standing behind the counter and ignored me the entire time until I had to call him over for assistance with Apple Watches. When Tony came to me, he gave me a dirty look, he rolled his eyes and said “What can i help you with” in an extremely rude tone. I was looking to buy an apple watch but never used one before so i wanted to know more about it. When explaining the features of the watch to me he spoke to me as if I was a child, constantly using a rude tone and rolling his eyes, he was very passive aggressive and arrogant towards me. I came into Jump+ because I wanted to know more about the product, and talk to the staff who is more knowledgeable about Apple products than I am because this place is authorized by Apple itself, but I am treated like I’m an annoyance in his day. After that a young girl came out from the back and I decided to talk to her instead but Tony kept hovering around us making me very uncomfortable and speaking disrespectfully to both her and I. Constantly interrupting her sentences and not letting her explain the features of the watch to me. So I left and went to the Source next door in the mall and bought a watch there instead. NO HASSLE AT ALL. Staff at the Source was patient, kind, and happy to answer my questions! If you want good service, just go to any tech store in the mall. Or any other staff member in Jump, just not Tony for the love of god. He needs to be coached about his behaviour.
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