About JUSTCOM Business Center:
Our main services are Mobile phone repair shop and we are Located at Suderstrasse 75, 20097 Hamburg, Germany
Repair Services offered :
Mobile phone repair shop, Cell phone accessory store, Cell phone store, Computer repair service, Computer support and services, Electrical repair shop, Electronics repair shop, Phone repair service, Second hand store, Small appliance repair service
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
I was in deep trouble with my MacBook Pro late 2013 model. The Maccie has been my source of income and gateway to to the world 24/7 for all of the 7 years I have had it. One cleaning incident where liquid ran into the motherboard in 2016 was the only other time it has been to the krankenhaus. This time, the upgrade to Catalina directly from High Sierra made everything enormously sluggish, the battery was swelling up the casing and the trackpad was basically stuck. I knew that Maccie was soon going to have to be replaced. EUR2300 for a new laptop is a big slice of cash.
Erkan at HH4 sent me to Justcom. Apple can no longer deliver topcases and akkus for the 2013 MBP and he did not want me to buy anything on ebay. Always listen to Erkan at HH4. He is one of the good guys!
I called Justcom, Frau Koch explained how they work and what it costs, and the next day I met Ben at reception – they took the Mac and I had it back an hour later. My workload forced me to take the Express 50EUR extra cost.*
New battery, the case was no longer floppying all over the table, the trackpad worked again brilliantly, 4 new keys replaced on the Tastatur, the insides cleaned out so perfectly that no fans switch on anymore and I believe I can work with this machine for at least another 2 years. Seen as an investment, the EUR298 I paid is HUGE for me in times of Covid where all freelancers are having a hard time. Forking out more than 2K at this time for a new laptop is not a good option.
So yes, 5 stars for these guys & girls at Justcom! Even if you do not need anything repaired, get your laptop cleaned! Here is a shot of what mine looked like inside, after circa 4 years of not being cleaned.
*I will gladly take the 50EUR back for writing you guys such a kickass review!
I went to them (recommended by Saturn btw), and I had someone in the front desk who started to act like a “Sales” person before “professional repairman”.
He already wanted to bill me EUR109 (59 for the diagnosis & 50EUR for the so called express service so they can give me information about my laptop within 2-days “only information”). Then to repair it, at first he said it can cost min 90EUR and max 200EUR then when I was about to confirm the whole thing with him he started to talk about possibly it cost 400EUR to 1000EUR ! He also said the 109EUR will be paid anyway and after I get a feedback about the repair costs I can decide whether to do it or not. And this whole process will take 1 week and a half (even with the express service).
He said at first if you add express service you get a repair service faster, but then when I added the express service, he also said it will take 1-week and a half so basically the 50EUR was just to get an email from them with an information like this is a favour from their side.
What I did: I left their company and I went to someone else who directly opened my computer and cleaned it and made it work again like nothing happen in 30 minutes. What was the cost to fix it? EUR50 🙂 Yes only EUR50 and it took him only 30 min to make the diagnosis, clean and fix it.
You guys are far way than a “Reparatur”. I even didn’t get the feeling that it was a Reparatur ! nothing transparent everything is hidden, no clear information and definitely not professional because the dude in the front desk was playing on my emotions since he heard that I am in real need for the content inside my laptop, he kept using it as an argument lall the time to convince me to pay and fix my laptop in their company.
I’ll never get back to you.
Best Regards
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