JW Computers in Greenacre | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

My girlfriend and I visited JW Computers with the intent to purchase all parts required to build a PC. We were assisted by Do, we presented our build to Do and he provided feedback and made suggestions to swap out some parts for equivalent or better parts that were in-stock whilst also being in the same price point and to suit our intended purpose (medium level gaming).

Do was extremely helpful, knowledgeable, punctual, and respectful. He answered all our questions and concerns which allowed us to make the best decision for our build. Do made our experience at JW Computers Bankstown very pleasurable with his exception customer service. We will definitely be heading back here in the future.

I bought a brand new laptop for $1100, it was supposed to be 2-4 days till I received it but it took 9 days, than when it did get delivered it was left on the veranda for anyone to steal, I bought it in the house and set it up and there was an issue with the sound and it was very slow in general,I traveled 2 hours and I took it back to them they had to put it in and figure out the issue, I told them a new laptop shouldn’t need to be fixed and I don’t trust them anymore so I want a refund, they charged me $275 for nothing, rediculous, I will never deal with them again.

Really disappointing interaction today with JW online team, purchased a Logitech cable which ended up being the incorrect connection. Product completely untouched except for the paper packaging it came in which was glued closed. No way to know this was the wrong product without opening it as it didn’t specify in the specs. However, because I opened said packaging I am now unable to return the goods for a refund or exchange for the more expensive cable. Not using these guys ever again!