About K-V LAPTOPS:
Our main services are Computer repair service and we are Located at 7398 Yonge St #7d, Thornhill, ON L4J 8J2, Canada
Repair Services offered :
computer repair, laptop repair, phone repair
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
As a result, I left a negative review that I felt was fair.
In response to this, they put up a post riddled with false claims. I have no idea where they came up with these claims. For example, I had not been to many computer stores and I was not told that no one could fix my computer. I went to exactly one computer store, which was K-V Laptops. I’m sure it makes them look better if they claim they made a repair that no one else could. The original manufacturer, ASUS, had already offered to fix the part for a similar price. The only reason I sent it in to them instead of my OEM is that shipping the board would take longer. I did not demand that they open up the desktop and explain to me every repair in detail. If labor is performed on a car, or any other expensive device, there should be a summary of work performed and an appropriate price for each repair. This is known as an invoice. They refused to tell me what was done except that they had “fixed the motherboard.” This is equivalent to your dealership simply telling you that they “fixed the car.” I have dealt with computer repair shops, both small and OEM many times and never have I encountered a case where the repair company refused to tell me what was done to the computer. They then proceeded to charge me slightly more than the original quote. Needless to say, being asked to take on faith that the repair was more complicated than initially promised is unprofessional and an unpleasant prospect. I did not mind the increase in price. The refusal to tell me what was broken about the motherboard was the problem.
The port itself was not in fact physically damaged. The power to the port still works and phones and other devices can be charged through it. The problem is that USB drives do not function on it. I’ve attached a picture of a perfectly function USB port next to the one that is no longer working.
Needless to say, they are physically identical.
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