About Mobile Klinik Professional Smartphone Repair – McAllister Place, Saint John, NB:
Our main services are Mobile phone repair shop and we are Located at 519 Westmorland Rd, Saint John, NB E2J 3W9, Canada
Repair Services offered :
phone repair
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
If I could rate lower than 1 star I would.
I bought a case here last year for my phone, was told when I purchased the phone case and screen protector bundle that repairs to the phone would be covered should it receive any damage whilst wearing the case and screen protector. I was also told they would replace the case and screen protector if it gets too worn. 6 months later, with a shattered phone screen, I called and was told the screens for my phone are out of stock as are the cases and desired screen protectors.(instead of the tempered glass they gave us a sticker) After a few weeks of calling and having my name and phone number taken down time and time again, each time being told they’d contact me when they arrive, I finally brought my phone to a different repair place and paid out of pocket. Since then, I’ve made countless phone calls and countless trips into the store hoping that at some point they had an order of screen protectors or cases come in. In the last year I have had 0 luck and a lot of promised phone calls. A few weeks ago my phone fell out of my jacket pocket onto my FLOOR and cracked both the front and back. I called to inquire and was told there was again, no screens, no backs, no cases or tempered glass screen protectors in stock. They took my name and number and said they’d contact me when the screens came in, however they gave an expected date of arrival. When the date came, I did not receive a call, I called just for an update and was told they had no idea when they’d be coming in. Fast forward another few days, I call again and was told the screens are on back order. An hour later, I receive a call that they have the screens but no record of the back being broken. I drive an hour under the impression they will still be able to fix the front, however upon arrival I am bombarded by 4/5 different employees each talking over one another that the back of the phone will not be covered and we will have to pay out of pocket to get it repaired, the front of the phone is unable to be replaced without destroying the rest of the phone due to the cracks on the back, they don’t have, haven’t had, don’t don’t know when and if they’ll be getting the back of the phone replacements at anytime, they are unable to and have been unable to replace the worn case that probably factored in on the damage due to an order not coming in for over a year and no follow up. Overall the experience was horrible and after jumping through hoops for over a year I’m still out over a grand on phone repairs. Thanks guys
I bought a case here last year for my phone, was told when I purchased the phone case and screen protector bundle that repairs to the phone would be covered should it receive any damage whilst wearing the case and screen protector. I was also told they would replace the case and screen protector if it gets too worn. 6 months later, with a shattered phone screen, I called and was told the screens for my phone are out of stock as are the cases and desired screen protectors.(instead of the tempered glass they gave us a sticker) After a few weeks of calling and having my name and phone number taken down time and time again, each time being told they’d contact me when they arrive, I finally brought my phone to a different repair place and paid out of pocket. Since then, I’ve made countless phone calls and countless trips into the store hoping that at some point they had an order of screen protectors or cases come in. In the last year I have had 0 luck and a lot of promised phone calls. A few weeks ago my phone fell out of my jacket pocket onto my FLOOR and cracked both the front and back. I called to inquire and was told there was again, no screens, no backs, no cases or tempered glass screen protectors in stock. They took my name and number and said they’d contact me when the screens came in, however they gave an expected date of arrival. When the date came, I did not receive a call, I called just for an update and was told they had no idea when they’d be coming in. Fast forward another few days, I call again and was told the screens are on back order. An hour later, I receive a call that they have the screens but no record of the back being broken. I drive an hour under the impression they will still be able to fix the front, however upon arrival I am bombarded by 4/5 different employees each talking over one another that the back of the phone will not be covered and we will have to pay out of pocket to get it repaired, the front of the phone is unable to be replaced without destroying the rest of the phone due to the cracks on the back, they don’t have, haven’t had, don’t don’t know when and if they’ll be getting the back of the phone replacements at anytime, they are unable to and have been unable to replace the worn case that probably factored in on the damage due to an order not coming in for over a year and no follow up. Overall the experience was horrible and after jumping through hoops for over a year I’m still out over a grand on phone repairs. Thanks guys
Update there are cracks on the back of the phone that the case apparently doesnt cover. I was not told this when i got the case. BUYER BEWARE!!!I got their phone case deal after I got my s22 ultra they only had clear cases but the guy told me he could order black since that was the only way I would buy it even though the deal has a good warranty I only wanted black. Never heard back 2 months later I needed a new screen protector called a week in advance as I wanted the black case was told it was ordered and was to be there for when I came. Got there they only had clear. Fast forward 3 months never heard a word. Now my phone dropped 2 feet smashed all up front and back as these cases and the soft screen protectors do not protect much. Call 2 weeks ago the guy said they would be there that Tuesday as we said we live far away and needed to make sure they had them. Go Tuesday they don’t have the replacement. Call the next day they don’t have it but take my info again say they will call back still never heard back. Call today a lady tells me they are on pause and have been through samsung. News to me. Also ask if she could order a black case so when they do come I could finally get the case I wanted to spend my money on and she says they. Haven’t had black in a long time they stopped making them. I just want my phone fixed and then will most likely never deal with these crooks again BUYER BEWARE
There was nothing really wrong with my phone but I stopped in to look at cases and screen protectors, I was quite impressed with the how friendly and knowledgable the staff were, and while he was doing my screen protector – Andrew even cleaned a pretty big lump out of my charging port which I didn’t even know was dirty! These guys are thoughtful and affordable and he didn’t even charge to clean my port. Def going back if/when I need any phone servicing.
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