About Mobile Phone Repairs Taree:
Our main services are Phone repair service and we are Located at 164 Victoria St, Taree NSW 2430, Australia
Repair Services offered :
Phone repair service
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
I chose this business to replace a shattered screen on my iPad because of its high google rating from my fellow local guides and have been completely let down.
I don’t like to post one star reviews but the service I received was a bit s&4t.
Shattered screen – had done my research, I knew what it would cost and went in to the store and organised the replacement.
Firstly, I did chat to someone online and was told it could be done same day but when I went in to the store I found out the person I was chatting with was from Port Macquarie, not Taree.
I was disappointed that it would take a week but it’s not a capital city so I could get over it. One week later, screen replaced, I was happy. I bought an iPad protector from them so it wouldn’t happen again.
About 4-6 weeks later the touch screen became unresponsive intermittently so I contacted them to fix it up under warranty, which they were happy to do.
Again, apparently it would take a week. Which is a lot of downtime for me. When I came back, I was told that the screen that was replaced had been re-adhered and should be fine. Was told a replacement will never adhere properly (because of what I’m sure you would all consider, the worlds most superficial dent in the frame (which doesn’t actually impact the screen area)). How does that take a week? No customer service there… They re-adhered the screen and put the case I bought from them back on. Good as gold(?)
Was pretty annoyed but didn’t have to pay. I should have said something but I didn’t because I didn’t like the turn around time especially in the last case where the replacement they provided was just re-adhered.
Found out it was adhered so poorly there was an air pocket between the front camera and the screen so I can’t FaceTime.
The first time I tried to take the iPad out of its case the screen cracked. I literally haven’t taken it out of its case thinking it will make it worse.
At least the touch pad works right?
I don’t like to post one star reviews but the service I received was a bit s&4t.
Shattered screen – had done my research, I knew what it would cost and went in to the store and organised the replacement.
Firstly, I did chat to someone online and was told it could be done same day but when I went in to the store I found out the person I was chatting with was from Port Macquarie, not Taree.
I was disappointed that it would take a week but it’s not a capital city so I could get over it. One week later, screen replaced, I was happy. I bought an iPad protector from them so it wouldn’t happen again.
About 4-6 weeks later the touch screen became unresponsive intermittently so I contacted them to fix it up under warranty, which they were happy to do.
Again, apparently it would take a week. Which is a lot of downtime for me. When I came back, I was told that the screen that was replaced had been re-adhered and should be fine. Was told a replacement will never adhere properly (because of what I’m sure you would all consider, the worlds most superficial dent in the frame (which doesn’t actually impact the screen area)). How does that take a week? No customer service there… They re-adhered the screen and put the case I bought from them back on. Good as gold(?)
Was pretty annoyed but didn’t have to pay. I should have said something but I didn’t because I didn’t like the turn around time especially in the last case where the replacement they provided was just re-adhered.
Found out it was adhered so poorly there was an air pocket between the front camera and the screen so I can’t FaceTime.
The first time I tried to take the iPad out of its case the screen cracked. I literally haven’t taken it out of its case thinking it will make it worse.
At least the touch pad works right?
I went a month ago to fix my phone. The phone was not charging in any way. The first time that I went he started saying that the phone was never opened (which it was) and to open the phone he started cracking the screen withouth stopping. He could have left it with one crack but he continued braking it untill the screen was off. ( In that moment I was fully sad after seing he couldnt open a phone withouth breaking the screen). Whatever, I left my phone to him and he said “If I cant fix it I give you the phone with the new screen and you pay 20 dollars for the service” so I left the shop with no hope thinking how this guy could fix my phone if he even cant open a screen.
Also in one moment he said the Battery was dead, he pluged it into a machine and said that was the battery ( The battery was in perfect condition as I took it to another phone shop) he was just lying.
He send me a message saying that he could not fix the phone and it had to be sent in another main repair shop. I couldnt wait anymore to have my phone back because he was not sharing any type of kindness so I decided to take it to another shop. He gave me the phone with a BROKEN screen which he could fix it or give at least a good price because was HIS fault. Nevermind, I DONT recommend this guy to anyone. Thank you mate for your terrible job and your terrible attitude. This could have ended up in a good way but you didnt want to, so here is what you deserve. This is my FIRST and WORST review on google mate, thank you for the honor.
Also in one moment he said the Battery was dead, he pluged it into a machine and said that was the battery ( The battery was in perfect condition as I took it to another phone shop) he was just lying.
He send me a message saying that he could not fix the phone and it had to be sent in another main repair shop. I couldnt wait anymore to have my phone back because he was not sharing any type of kindness so I decided to take it to another shop. He gave me the phone with a BROKEN screen which he could fix it or give at least a good price because was HIS fault. Nevermind, I DONT recommend this guy to anyone. Thank you mate for your terrible job and your terrible attitude. This could have ended up in a good way but you didnt want to, so here is what you deserve. This is my FIRST and WORST review on google mate, thank you for the honor.
pd: the photo is taken when I took it to another phone shop after my screen was broken.
I want to thank Craig from Mobile Phone Repairs Taree who helped me configure my mobile phone and also recommended to me a new Provider which is fantastic. He took so much time to help me. I will be going back to him as apparently he can help me with a better deal with my electricity account. Wonderful service. Highly recommend.
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