O2 Shop Omagh in Omagh | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I was in the O2 shop in Omagh this morning… problem with the charger lead and phone wasn’t charging…(I have a HUAWEI phone on O2 contract…phone wasn’t bought from O2)….lady in the shop told me there was a lot of dust etc in the area where the charger lead goes into the phone…she tried to remove all the dirt but couldn’t get it all out so she suggested I take it to a shop up the street called ICovers…these folks sorted it for me all within 15 minutes..I have nothing but praise for both shops and so great to see businesses interacting to help people. I wouldn’t have had a clue where to go to get the problem sorted and thought I might have to replace the phone! Thanks again to O2 and ICovers

I have been in this shop only a few times, I try to avoid it at all costs, in the few times I have been in this shop, I have never received even one star customer service, it really puzzles me how these people get jobs, needless to say I left the shop with no phone, I’m quite sure this brought joy to the 3 members of staff that were there as none of the 3 wanted to process the sale or go get the phone , one looked at the other and said do you want to do that? Do you want to do that? Nobody seemed to want to do it… Both my husband and I, my daughter and my son are all o2 customers, o2 do yourself a favour send your staff to “apple ” for customer service training …

Went in to upgrade a sim only business plan that is out of contract, the sales advisor told us the contract couldn’t be upgraded as it had been purchased in the strabane store. Dont see why this makes a difference, o2 is o2, what’s the point of having stores in different towns if you cant upgrade where ever.