About Orange:
Our main services are Cell phone store and we are Located at 19 Rue Saint-Michel, 06500 Menton, France
Repair Services offered :
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
If there were negative stars I would give this boutique and parent company —–5! Horrible service, long lines, no one even tried to speak or understand English. And then when you call the ENGLISH speaking customer service line they are even more rude! Actually told me to shut up and listen. Orange turned off my landline and wifi service just before Noel and 10 days EARLIER than I requested for moving. When I asked them to reconnect at my current old address they said it would take 9 days. Then they wouldn’t admit any error (yes I know French never say sorry)!
Then when I finally got super visor he was even more rude when I said I had been Orange customer for 10 years, he called me liar and told me there were no 10 year contract to which I wasted breath telling him to do math as 5 times I renewed 2 year contracts! To wit, he told me not to renew and I told him to cancel all but my mobile line and to F–k off. I switched to SFR at half cost and more services and even kept my mobile number! To which I can only say don’t put up with lousey customer service and high prices, just switch! Competition gives consumers choices!!!
Then when I finally got super visor he was even more rude when I said I had been Orange customer for 10 years, he called me liar and told me there were no 10 year contract to which I wasted breath telling him to do math as 5 times I renewed 2 year contracts! To wit, he told me not to renew and I told him to cancel all but my mobile line and to F–k off. I switched to SFR at half cost and more services and even kept my mobile number! To which I can only say don’t put up with lousey customer service and high prices, just switch! Competition gives consumers choices!!!
The rudest and most unprofessional personnel in history I would think. Also wrong about everything! When I visited the shop to explain that the signal is very poor, as in some days you can’t even access your email, they said that I had no credit. Since I knew I had at least 7gb of credit left, I asked them to check again. They said ‘No’ and ‘Goodbye’. I asked another member of staff, but he refused to talk about it, just repeating that I had no credit left. I’m now at home using my non-existent credit to send this. When my credit does run out, I won’t be going back to Orange, that’s for sure!
Terrible service rude staff, made me wait while assisting everyone. The one girl who said she would helped assisted every new person that came in, the store was cleared and she still made me wait while not serving anyone. Don’t waste your time here.
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