PC Active in Leicester | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

He’s a fraud. My laptop went from hard to repair to completely unrepairable. All he had to say was a lot of lies, and increased the repair price each time I talked to him. He made no effort to try and contact me after I dropped it off. Acted incredibly unprofessionally when I dropped it off too. He blamed me for the mistake he made which broke my laptop, which is ridiculous as not only was it ok after I opened it up, but it also was when I had it sent back to the manufacturer and shipped back. Avoid this place at all costs.

EDIT: To clarify, the laptop would have a black screen on boot and would heat up and wouldn’t do anything. When I got it back it wouldn’t even turn on. The “10 hours” he claims is not true, as not only would the things that he did take an hour for someone inexperienced, the liquid metal to spread like that would only happen due to the negligence of the person opening it.

Diagnosed and replaced faulty hard drive for a very reasonable price, kept me informed of potential hardware costs and gave advice on how to keep price down Vs longevity/part quality. Friendly staff, good quick service, and even gave the old rig a quick hoover – which was really nice!

Would definitely recommend and am already packing up my partner’s tower for a check-up with them.

Very minor comment for improvement would be that they could possibly send a few more update emails to keep customers advised of order status/timelines etc… not a criticism as they were super helpful when contacted, but might be a way of saving on incoming calls about existing orders/parts/etc…

Still 10/10 though

Never seen a more determined and professional team to build my new gaming PC. The attention to detail and passion clearly shows from the exceptionally clean build and cable tidy management. My PC looks and runs amazingly, they did have a lot of fun putting it together too 10/10