About Phonebox Gadgets:
Our main services are Mobile phone repair shop and we are Located at 40 Castle St, Banbury OX16 5UN, United Kingdom
Repair Services offered :
Mobile phone repair shop
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Worst experience I’ve ever had.
If I could give no stars I would.
They fixed my phone and the screen was so fragile it broke through the screen protector, I paid them to fix it again and the second time the screen was not fully placed down, I went into speak to them and they bullied me until I left.
I went into Mobile Bitz and they gave me the best customer service I could ever ask for, it was also cheaper and they assisted me with getting a refund from these guys, which security had to help me with as they were so unwilling in helping me. Took 4 days to fix the second time.
I would not recommend anyone to use them, left me feeling like I should have never fixed it in the first place. I feel sorry for anyone that has to be put through what I have. Keep your receipts and ask for assistance through the security team if you do ever need a refund.
Wasn’t the first time and it won’t be the last, I’m surprised they’re allowed to work through castle quay.
If I could give no stars I would.
They fixed my phone and the screen was so fragile it broke through the screen protector, I paid them to fix it again and the second time the screen was not fully placed down, I went into speak to them and they bullied me until I left.
I went into Mobile Bitz and they gave me the best customer service I could ever ask for, it was also cheaper and they assisted me with getting a refund from these guys, which security had to help me with as they were so unwilling in helping me. Took 4 days to fix the second time.
I would not recommend anyone to use them, left me feeling like I should have never fixed it in the first place. I feel sorry for anyone that has to be put through what I have. Keep your receipts and ask for assistance through the security team if you do ever need a refund.
Wasn’t the first time and it won’t be the last, I’m surprised they’re allowed to work through castle quay.
Got smashed iPhone 11 screen replaced here, it was good until it wasn’t. Firstly it’s not a genuine iPhone part so the screen doesn’t respond. My phone is useless because of this, I went twice to get it fixed because it has ‘1 year warranty’ but both times I was denied because the screen protector had a crack in it and he makes excuses saying that I dropped it & that’s why it doesn’t work. Even when having a blue spot in the LCD. It’s been 7 weeks since its replacement & the screen didn’t work from a few days after replacing. He doesn’t honour his warranty. I would avoid getting newer iPhones replaced by these shops and fork out for a genuine apple certified repair. I will need to get a whole new phone as the screen makes mine unusable. Will be reported to trading standards because he has not complied to the Sales of Goods Act.
I came to shop with my broken iPhones and speakers also not working I went to too many shops in Banbury but all were too expensive then I went to phone box he did my phone in 20 mins and cheaper from all highly recommended best costumer service then all so if anyone have problem with phone please see mr gill at phone box he will help you with your phone thanks..
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