About ProtaixOne Handy/Smartphone/Apple Watch/iPad Glas-Reparatur Service Aachen:
Our main services are Mobile phone repair shop and we are Located at Dunantstrasse 2, 52064 Aachen, Germany
Repair Services offered :
Mobile phone repair shop, Electronics repair shop
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
After reading all these very positive reviews, I decided to trust them my iPad for repair. The only positive thing is that I got my device back, even if they did not fix it/they were not even able to provide meaningful feedback on what is the problem.
I gave them my device on Monday. “We will update you very soon”.
No update till Thursday and a 2nd visit. “The device is in another store, the inspection will be over within 2 days, we will call you 100% by Saturday”.
No call, 3rd visit. “The device is still in another store, we will call you 100% on Monday”. I explicitly asked orally and by email to stop the inspection and that I need to pick up the device by the end of Monday.
No call, no reply to my email, I had to go to the store for a 4th time this evening. Literally 1′ before reaching the store, I received a call from another number than the one associated with the store. The device was indeed there, I did not receive any meaningful feedback other than a speculation about the logic board unit.
This lack of transparent communication, the fact that the store does not offer an online tracking system, instead the document that i received when i handed over the device did not even have any contact details… all these are not aligned with the 5* experience that many enthusiastically offer.
I gave them my device on Monday. “We will update you very soon”.
No update till Thursday and a 2nd visit. “The device is in another store, the inspection will be over within 2 days, we will call you 100% by Saturday”.
No call, 3rd visit. “The device is still in another store, we will call you 100% on Monday”. I explicitly asked orally and by email to stop the inspection and that I need to pick up the device by the end of Monday.
No call, no reply to my email, I had to go to the store for a 4th time this evening. Literally 1′ before reaching the store, I received a call from another number than the one associated with the store. The device was indeed there, I did not receive any meaningful feedback other than a speculation about the logic board unit.
This lack of transparent communication, the fact that the store does not offer an online tracking system, instead the document that i received when i handed over the device did not even have any contact details… all these are not aligned with the 5* experience that many enthusiastically offer.
They provided an exceptionally swift and efficient service when replacing my phone’s battery. The staff were incredibly pleasant and accommodating throughout the process. I highly recommend their services for their speed, efficiency, and excellent customer service
What a fantastic business! A replacement iPhone screen faultlessly installed in a couple of hours at a very resonable price. Great service. I can only recommend.
Have you been a client at ProtaixOne Handy/Smartphone/Apple Watch/iPad Glas-Reparatur Service Aachen, take a moment and rate their services below :