Rogers in camrose | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I’ve been a Rogers customer for several years. My experience at the Camrose store has always been excellent. The staff is very friendly, knowledgeable and efficient. Any tech support I needed was always given clearly, effectively, and quickly. The customer service has been wonderful. New devices and plan changes are always well explained. The store security has never been a problem. It actually made me feel safer because I don’t want to be a bystander in store during a robbery. Having an intercom and letting customers in is a great idea. Communication outlet robberies are a very serious issue. I’m happy that Rogers Corporation cares enough about their staff to do everything possible to ensure their safety. I highly recommend Rogers, especially the Camrose and Grande Prairies stores.

Was charged hundreds of extra dollars over a few months for long distance calls. Did not realize this was in my bill, and when I asked for some grace for my mistake I was asked repeatedly if I read the fine print. Was repeatedly asked if I wanted to add extra stuff to my bill, while there to discuss lowering my bill. Condescending, spoken to as if everyone reads every term and condition of everything. An honest mistake on my part, but the lack of help for someone who has spent thousands of dollars at their business is ridiculous. The only help I could actually get was “take this number and phone somewhere else”.

Cannot wait to cancel all lines and move somewhere else. Don’t bother with this place.

Just got back, Heather and her associate were Amazing! They introduced me into a new Canada-USA-MEXICO Plan that is just perfect for me and all of you winter travellers, summer too! And the price was the same as I was already paying except MEXICO was added, how good is that! They both are super friendly, courteous, and tremendously helpful! The locked door is not a problem, there is a lot of pricey products inside!!! Keep up the good work ladies!