About RQ Electronics:
Our main services are Electronics store and we are Located at Hallmark Business Park, F2/1641 Centre Rd, Springvale VIC 3171, Australia
Repair Services offered :
Electronics store
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Don’t waste your time
I seriously don’t know how this company got 4.3 stars . They are an absolute joke. Spoke to David who has been great in responding to messages. Contacted him on 2nd April for my faulty dishwasher was told they will call me back to book in a day for repair. It is now 26th and still no call back . Called David again who gave me Rob’s number . Called and got Ben who sounded like he doesn’t know what time of the day it is and care factor is zero. He said Rob will call me back. No call back so Called back and then was told Rob is on a conference call not sure what conference call Ben was talking about cause he clearly is not interested in running this business. I still have not got a call from anyone. Extremely unhappy with this company and I don’t recommend to anyone. There are other companies out there that do want to help . Please contact them not this company . They don’t care
I seriously don’t know how this company got 4.3 stars . They are an absolute joke. Spoke to David who has been great in responding to messages. Contacted him on 2nd April for my faulty dishwasher was told they will call me back to book in a day for repair. It is now 26th and still no call back . Called David again who gave me Rob’s number . Called and got Ben who sounded like he doesn’t know what time of the day it is and care factor is zero. He said Rob will call me back. No call back so Called back and then was told Rob is on a conference call not sure what conference call Ben was talking about cause he clearly is not interested in running this business. I still have not got a call from anyone. Extremely unhappy with this company and I don’t recommend to anyone. There are other companies out there that do want to help . Please contact them not this company . They don’t care
The most horrible experience ever. Horrible service, unresolved, PROBLEM NOT FIXED. Technician came out wouldn’t listen, kept talking over me and didn’t want to be here. Instead on his phone, wouldn’t stay to see the problem. I would never recommend this company. Warning to anyone they lie and are unreliable. Read the lowest reviews will show you how many unhappy customers. Rob couldn’t care less.Please ask for a different company. Going to seek legal advice about the way this Company and owner conducts themselves and how they rip customers off. If I could give a 0 I would. They are also using a different address and review page, you need to post your reviews on that one as well. Samsung use a diffuser service.
We were very happy with the service provided by Samsung & R Q Electronics. 1 day after contacting Samsung, Matthew from R Q called to arrange a pick up of our microwave. We are older people & really appreciated not having to take the microwave to the service centre. Mathew identified the problem very quickly & returned the oven promptly. We would certainly recommend him & the company for any future work.
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