About Saturn:
Our main services are Electronics store and we are Located at Goethe Galerie, Goethestrasse 3, 07743 Jena, Germany
Repair Services offered :
Electronics store, Appliance store, Cell phone accessory store, Cell phone store, Computer store, Electronic parts supplier, Mobile phone repair shop, Home audio store, Video game store
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Today I had an unpleasant experience in this store and with its staff. I was looking for a new gaming chair and sat on two models that are in the shop and then wanted to know about their price but there was no price or details tag. I told one of the workers that I can’t find any price tag of these two chairs. All he provided was one word “500” with a very unfriendly face. I asked if both of them have the same price he said yes. Only two words spent for a not only potential costumer but also a frequent one.
However, NOT all of the staff are like that and were very helpful for my previous purchases.
However, NOT all of the staff are like that and were very helpful for my previous purchases.
Last week I bought my AirPods Pro. I really felt like I own that place as a costumer. I mean the way they deal with the costumers is really professional. The employee came to me and asked what I want then he gave me what I wanted and took it to the register he said “just follow me let me I will take care of everything” and HE DID!!! thanks #Rocco for your help that was really nice and PROFESSIONAL. PS: He speaks (#ROCCO) I think at least 5 languages which is really WOW!!!!
Good saturn. Has everything. Prices on e.g. Amazon still are cheaper and not sure how much expertise the store offers to compensate for the higher price, but this is of course a common problem for big retail brick and mortar stores.Had problem with item due to fault by an employee and they were helpful to compensate for the issue and for that I’m grateful. Doesn’t accept credit cards (even online). Another common theme with stores here, but regardless still annoying.
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