About SATURN:
Our main services are Electronics store and we are Located at Merkurstrasse 62-64, 67663 Kaiserslautern, Germany
Repair Services offered :
Electronics store
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Absolutely Trash, I bought a new dryer that broke the same month and had a hell of a time just getting a technician to honor the warranty to fix which I understand is unrelated but when the belko company told me that I would be able to to get a new dryer picked up and dropped off because they couldn’t fix it I was greatful. I went into Saturn to start the exchange and they said they required an additional piece of paper from belko. I confirmed that I could email and of course when I sent the email I got no response. I finally drove the 30 min to Saturn and they talked to me like I was stupid. Said I had to pay for delivery and pickup but they could exchange. Then I got pushback from the register to initiate the exchange. It seems like no one was on the same page and when you call them on it they get defensive.
If I could give zero stars I would give it! I bought an important Spare part for my refrigerator and it should be delivered to me within 2/3 days. I waited over a week, I called everyday and ask how long the delivery is going to take and NO ONE could give me a proper answer, they only said that they would forward it to an employee and that a coworker is going to contact me. I gave them my phone number, the number of my BF and my email address ! And no one contacted me!…and thats the only thing I get told very time I call them..and like I said it’s over a week now and I already paid…
UPDATE: I waited for 3 Weeks !!!! Never going to buy anything anymore in this store !
Like the best buy for Americans…. Went two separate times to talk to the cell phone service department to cancel and both times the workers give me different answers.
*UPDATE* I called Super Select/O2 for clarification and was also told to just not pay and the line will cancel. I filled out the cancelation form online, we did NOT have a contract. Here I am 6 months later getting collection notices. Their employees in the cell phone area are incompetent. I have NO bank in Europe, they only accept IBAN.
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