SATURN in Karlsruhe | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I’m a loyal Saturn customer. I’ve purchased Tablets, Cellphones, Big Screen TV, Sound system,etc… Since the move in Karlsruhe city I’ve noticed a big change in the Customer service.. It has declined in quality. I see many workers concerned with private conversations or just simply not approaching potential customers. You can not judge a potential customer based upon how a customer looks. I made the experience myself. I purchased a new TV from a new young salesman who approached me, while his co-worker ignored me to flirt younger workers who in the end purchased nothing..

Dienstleistung/Customer service is very important to a serious company.

Mfg

A concerned customer

I like Saturn 🙂 a big umbrella of products for almost everything at home… I mean kitchen appliances to all gadgets. And I was here on a week day specially for a service of an online bought product and not for regular shopping (i usually goto their Europa platz branch) . The service was awesome,the lady at the counter listened to us and helped with the query perfectly. Also she was speaking good English. All in all a good experience and in general the Durlach center has quite some shopping stalls like DM, Decathlon, Ernstings n family and also the super charging station in the campus,so you can plan well and get the most for your shopping, lastly next to the Autobahn.

Brand new acer laptop has many problems. Just got fixed for a second time. I told them I am leaving country, I was given a spare one but I couldn’t go to pick up my laptop as soon as was ready and I got told I will get charged for it. Never again saturn never again acer….