SATURN in Rosrath | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Bought 4 items at this store today. Every single member of staff I dealt with was rude and lazy. One guy in the shaving product section made such an effort to avoid helping me that he walked away from the area to take a photo of his colleague on his phone. It was clear to him that I want to ask him about the products he had on sale. When I asked him to come and help me, he did so with reluctance. The cashier staff were also rude and inefficient, chatting to each other while people were waiting in a line to pay for their products. The cashier who eventually served us spent most of the time while actually processing the sale looking at her phone and made a mistake with the POS equipment as a result. She didn’t look at us and handed the receipt to us while she was looking at her phone. The customer service staff working here all behave as though their job is to be unpleasant to customers.

Accused of stealing

Yes as the title suggests, walked in as a Tourist having a general gander. Left the store and the bloke who was security pulled me aside and demanded I emptied my pockets. He took particular fancy towards my portable charger and cable. The powerbank I purchased in 2022 off Amazon, and my Goodman’s Cable which was purchased from B and M in the UK (as the picture will show) He refused to believe me and was ordered into a room to empty pockets. Enter with caution, wasting my time.

What is there to say about an electronic store.
It was opened in 2018. Very modern, bright looking store. You will find almost everything you are looking for when it comes to electronics. There is also a Nescafe coffee bar where you can get all sorts of coffee. Some are for free to try if you buy them later.
Probably the best place in cologne to find whatever you are looking for within this section of electronics…