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I wanted to take a moment to share my recent experience with Jsonic. My family and I were in the market for a specific TV model, and after doing some research, we decided to give Jsonic a try. Before heading to the store, I called twice to ensure they had the exact TV model we were looking for in stock. The person on the phone was friendly and assured me that they had it available.

However, upon arriving at the store, I was disappointed to learn that the TV model we had specifically requested was not available for sale at that moment. Naturally, this was a bit frustrating since we had called ahead to confirm its availability. But here’s where things turned around and why I’m writing this review.

The owner of Jsonic, upon realizing the situation, went above and beyond to make good on their promise.

Despite the initial hiccup, I appreciate the way Jsonic handled the situation and ensured that we left the store as satisfied customers. It’s evident that customer service and integrity are important values to them. I’m glad we gave Jsonic a chance, and I’d certainly consider returning for future electronic purchases.

In conclusion, thank you, Jsonic, for making things right and for providing us with a TV that brings joy to our home. Your dedication to customer happiness has left a positive impression on us, and we look forward to enjoying our new TV for years to come.

Bought a tv about 4 months ago,no issues except having blackouts
On and off while watching a program, LG suggested it was a bad
Connection or. The TV ,anyway since the warranty is for six months
For repair or exchange, I decided to call and asked them for an
Exchange for another TV which would cost me about $900 more for an upgrade
Told them I had it for over 4 months, they said no problem just
Bring it to door # 4 and they will take care of it, when I got there
The guy in charge (very rude) refused to take care of it, so had to go up and down with the 65 inch tv for nothing, I guess it’s
Worth it to buy at Costco pay some extra plus free 1 or a 2 year
Warranty, and no problem returning anything and without
Any questions ,
JUST GOT A RESPONSE JUNE 20 FROM THE OWNER AND THE SO CALLED FIXING THE
ISSUE CAME TO NOTHING, BLAMING IT ON THE RECEPTIONIST FOR THE INFORMATION
SHE GAVE ME, IN OTHER WORDS THEY GOT AN INCOMPETENT STAFF NOT WELL
INFORMED WITH THEIR POLICIES,SO WHY EVEN BOTHER ME TO SEND AN EMAIL
AND MAKE THEMSELVES LOOK GOOD ?
HE SAID HE WOULD MAKE IT RIGHT, I WONDER WHAT THAT
MEANS

Took more than an hour to get there, said in sock, for there, they make you wait in line for close to an hour, cause people take about 20 minutes each to make up their minds, they have those printed paper where it shows you the items they have you waiting for, and take time to scratch items that are should out, but the item I wanted to buy was still not scratch from the paper, the lady even asked me what I was there for, and never told me that my item was sold out, but it was when I got to the counter……… so while some items might be cheaper, there are used by the way (name of the place is refurbished), it is still better to by on Amazon at a tiny bit higher, but you get Amazon return policy if anything is wrong with the item purchased.

So to end this “rant”, not worth it if you value your time, especially if you don’t live close by.