About Telekom Shop:
Our main services are Cell phone store and we are Located at Georgenstrasse 25, 92224 Amberg, Germany
Repair Services offered :
Cell phone store, Cell phone accessory store, Internet service provider, Telecommunications service provider, Telephone company
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Beware of scams coming from the employees of this shop!! I am moving away from Amberg, so had to cancel my home internet subscription. The salesman Pierre Coucoumaftsis said that I would need to pay 4 extra months total in order to terminate, but that they have a special cancellation fee of 120 euros (which was cheaper). Naturally, I took the cheaper option. When it was time to pay, Pierre told me the credit card machine was broken, and sent me to an ATM to get cash. After paying this “120 euro fee” he did not give me any kind of receipt, and said its because Telekom is paperless. There was no receipt proving I turned in the internet router either. He promised I would get an email with the cancellation receipt, which never came. After going back to the store, the employee initially denied I was ever there. After refusing to leave without a receipt, Pierre handed the 120 euros back in cash, proving it was a total scam. This employee needs to be fired. I encourage anyone from Telekom Headquarters to reach out to me regarding this, in order to prevent the same thing from happening to other customers in the future.
Got a contract at this store. My wifi still doesn’t work. I was told I needed a Technician to come fix it in my home, but they refused to send someone. Very bad service. It’s been over a week now and no connection.
Got a sim card there and was amazed by he patience of the clerk explaining things in German, though I didn’t get it well.
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