About Telekom Shop:
Our main services are Cell phone store and we are Located at Marienpl. 1, 82467 Garmisch-Partenkirchen, Germany
Repair Services offered :
Cell phone store, Cell phone accessory store, Internet service provider, Telecommunications service provider, Telephone company
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
We made an appointment based on the Telekom’s reply, only to have to wait in line at the store. Thanks for that, I guess.
Even more disappointing was the staff attitude – they laughed at my wife, called her a liar and we ended up without resolution on this issue. I don’t know that worse service is possible.
Thank you for nothing.
*** Original ***
Poor management, and shady sales tactics.
My wife upgraded both of our phones, mine as a surprise. She wasn’t sure whether I wanted the 128GB model now, or to wait on the 512GB to come in a week as they didn’t have it on hand. She elected the immediate option under the promise that as long as my phone’s box wasn’t opened, she could bring it back and make it right. As part of the deal, they also bought her old phone.
Well, I did in fact want the 512, and when we tried to call in on the verbal deal, they had to call management to make sure it was ok. Surprise, it wasn’t. In order to get the 512, we would have to return the money they paid for her phone (without receiving the phone back).
I just find this really disappointing as we have been with Telekom for over a decade and they still resort to lies to get sales from such a loyal customer base.
Very very very bad experience
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