The Good Guys Bankstown in Greenacre | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Gonna avoid for this retail. My mom and dad was persuaded by the staff named MINH to buy the BOSCH Series 6 washing machine. They paid total $1200 (inc warranty, insurance, golden membership). That staff manipulated my parent to pay for such a bad product as the machine was crazily noisy and banging no matter which mode it’s on.

Needless to say, I approached them numerous times for this issues, however, it ended up that they always passed the responsibily to the manufactuers and asked us to contact them for instead. The manufactoring company locates on Melbourne, which would let you wait for approximately 2 weeks for the home service. But 2 weeks later, all you got was just a random guy who checked around for 15 mins and charged you a called-out fee…. AND the problem is still there. Not so surprised with way of making the money

I do not recommmend this product for 3-4 people family. That’a waste of your penny and mentality. You can consider Bing Lee for better and friendlier service.

I phoned bankstown store to ask delivery time frames, I was told I could have next day delivery service if I pay the generated invoice sent to my mobile! I did so straight away in 10mins she called me back and said I would receive the very next day $85 for premium delivery! So next day comes to message for delivery, I call and they say it’s been moved to the day after, I get a message saying to disconnect my existing washing clean and empty it to have it removed! I paid $85 yet other companies charge $40 to provide this service without asking you to do it yourself! I was going to purchase a gas heater next and have it installed I know now not to use good guys! Harvey Norman is the place to buy they deliver without all the problems! Do better good guys how could an old woman unscrew washing machine taps why offer a service for a high price and not deliver on your word. Giant company scam!

There was nothing good about these guys. Service was so bad that it was laughable. The short skinny brown guy with soft hair gave me nothing but attitude every time I asked him a question. I had to remind him that he’s supposed to be a salesman, I only asked 4-5 questions and I was uncomfortable with every question. I told the floor manager and all she said was “sorry” then I told her that I was disappointed with the service and she said “ok” In the end I did not want to spend a penny in this store. It was a waste of my time and it was the first time in my life that I told someone off. I am still shocked! lol