The Source in glenfield-jane heights | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Experience the worst customer service experience today. I was just browsing some stuff and I was treated like I didn’t belong there. It felt like me and my wife were being interrogated there as soon as we entered. I understand that the reps needed to promote their service and I think they are pushed to make sales but the way they pitched it was bad. How are you supposed to promote the way you ask questions with a terrible attitude and accusatory. Also when we tried to window shop, another rep came to us to see if we were going to buy something and to take it out already from the shelf and put it at the cashier when we didn’t even ask for help or indicate we were purchasing. I already told them earlier we were just looking. I’ve been coming to this location for many years now and never had a problem with the staff. The Source really needs to train their staff better.

I really appreciated Tonima’s help setting up my new phone service. I hadn’t even planned on getting a new service, I was just browsing, but she is such a wonderful salesperson that she very casually but persuasively helped me realize that I could get a better phone plan with more data, better coverage, and cheaper than what I was paying before. I was sold on the idea and she expertly switched my line over, no stress, just a great new deal. Thank you so much for your help! Highly recommend this location and their friendly, knowledgeable people.

Susana ,
Is the worst service ever very racist and she said that if I was philipino she would do me an exchange. She said I’ve been working here for 12 years if I was bad at customer service they would fire me, like what what type of answer is this to give to a customer. I went for an exchange like I didn’t know is the day 31 not 30 days . Worst service