TRINITI Technology in whitehorse | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Went there to get two screens replaced on two separate phones. One was in stock, so we started a ticket to get them both repaired. After the one was repaired, I went to pick it up, they couldn’t find my work order, they couldn’t find my phone, and it took almost half an hour to track it down. The workmanship was poor, it didn’t fit into my OtterBox case properly, and the sensitivity was so bad that I broke the screen pressing it in order to make it respond.

Then, I brought my second phone in for repair, no joke, 6 weeks later. They had not gotten the stock to repair the screen that we had already arranged to have repaired, and had no record of my deposit, or the ticket being open, once again. After waiting at the counter almost 20 minutes, I just told them to keep my deposit, which they don’t have a record of, and I will never go back again

Poor service, poor workmanship, poor record keeping. If I ever need a phone repaired, I’ll ship it out of territory rather than go back to this terrible little store

Terrible repair service, I absolutely don’t recommend them to fix your phone.

I came with a broken glass on my S20 (the one protecting lenses)

They changed the glass and forgot to remove the dust on the lenses, really bad installation.

I came a second time and asked them to clean the dust before putting back the glass. They did worse

Results there is still dust on the lenses (see the photo) and the phone isn’t waterproof anymore.

Great place, the employees are friendly and knowledgeable. They seem to have everything you could wish for crammed into a not so huge store. Most importantly, they have great customer service. They replaced an item that I had issues with without any questions. If you need some tech while in Whitehorse I think this is your best option.